Organic Truth Help Center

How can we help?

Find clear answers about orders, shipping, returns, sizing, products, and contacting Organic Truth.

Your order

  • Track your order — sign in to view your order history, order status, and available tracking information.
  • Shipping & Delivery — review processing, fulfillment, delivery estimates, tracking, and multiple-package information.
  • Returns & Refunds — review eligibility, timing, authorization, return shipping, and refund information.
  • Start a return — eligible items can be returned within 30 days of delivery. Email organictruth@organictruthllc.com with your order number and reason before sending anything back; we will send return instructions and the correct return address once approved. Customers pay return shipping unless the item arrived damaged, defective, or incorrect, or we otherwise state that return shipping is covered.

Shopping help

Still need help?

Email organictruth@organictruthllc.com and include your order number when asking about an order.